Elective Recovery
The COVID pandemic has created a severe back log of patient assessments including delays in specialist referrals. There are currently over 6 million adult patients across NHS England that are waiting to be seen / treated by Specialist Departments.
Creating a standardised referral pathway allows effective surveillance enabling safer management of patients awaiting a specialist assessment. Centralised monitoring of all referred patients minimises complication rates and reduces work loads for GPs and specialists.
For each clinical pathway proactive population health management will identify:
• The number of patients
• Adherence to best practice monitoring
• Numbers of patients approaching key quality timeline thresholds
• Identification of variability across our region
• Instant actions to reducing patient risk
• Complex problems can be rapidly escalated to specialists
Elective Recovery Programmes
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Referral Services
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Radiology Services
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Preoperative Assessment
Elective Recovery Delivery
The ECLIPSE Referral solution offers the capability to deliver centralised patient support, surveillance and engagement through innovative use of digital solutions. The enabling ECLIPSE platform has received several national awards in 2021/2 and was selected as a Yale Global Initiative exemplar for its COVID PROTECT Service.
www.easternahsn.org/covid-protect-shielding-programme-yale
The service ensures patients awaiting a referral are:
Contacted to see how they are.
Appropriately prioritised using local and national best practice criteria for potential clinical risk from further delays.
Effectively engaged to further optimise the referral, provide additional support and improve public relations.
Reviewed to identify vulnerable patient groups in order to receive enhanced support and ensure that regional equality targets are hit.
The Service is implemented with full interoperability with the national and centrally assured Eclipse Live System ensuring highly effective patient engagement, combined with live clinical data flow and the ability to utilise remote specialist support as needed. The service support team provide separate but synchronous capacity to ensure local clinicians in Primary and Secondary Care are supported but not additionally burdened during this Elective Recovery Phase.
