Primary Care · Proactive Care
GP PROTECT
GP PROTECT helps general practice move from reactive demand to proactive, prioritised care by continuously identifying patients with unmet need, care gaps and rising clinical risk across the whole practice population. Eclipse provides the intelligence, risk stratification and structured care-plan recommendations your team needs to act earlier, focus limited capacity where it can have the greatest impact, and support safer, more equitable care — while every clinical decision remains firmly with your practice.
Used in 3,300+ GP practices
Supports over 28 million NHS patients
Interoperable with EMIS & SystmOne
Built for the NHS since 2006
The Challenge
More Patients, Finite Capacity, & the Question of Where to Act First
General practice is being asked to do more for more people with less headroom. The number of patients per fully qualified GP in England rose from 1,938 in 2015 to 2,241 in 2025, while the GP partner workforce continued to fall. The patients who would benefit most from earlier intervention are often the hardest for a stretched team to reach.
Consultation rates are highest in the most deprived communities, yet those areas have the fewest GPs per patient, the inverse care law in practice, so patients at greatest risk often receive fewer clinical contacts. The result is avoidable harm and avoidable admissions. Ambulatory care sensitive conditions, which can in principle be managed in the community, account for more than one in six emergency admissions in England and cost the NHS around £1.42 billion a year.
GP PROTECT is built to turn that pressure into a plan: a clear, ranked view of where proactive care will do the most good.
How it works
A Continuous Cycle: Monitor, Stratify, Plan, Act
Eclipse supplies the intelligence at every stage. Your clinical team stays in control of every decision.
01
Monitoring
Continuously monitors your whole practice population against best-practice standards to surface care gaps and unmet need, rather than waiting for patients to present when already unwell.
02
Risk Stratification
Categorises patients by clinical risk so your team focuses first on those most likely to benefit. The aim is impact, not just volume.
03
AI Care Plans
Generates a personalised care plan with recommendations aligned to best-practice guidance. These are recommendations for your clinicians to review, not instructions.
04
Clinical Action
Your team reviews and implements the care plans, delivering targeted support to priority patients and recording the outcome.
Eclipse provides the intelligence. Your practice provides the care. That division is deliberate, and it is what keeps GP PROTECT safe, accountable and firmly inside NHS clinical governance. Eclipse does not prescribe, refer or make clinical decisions; every care plan is a starting point your team accepts, amends or sets aside using its clinical judgement and knowledge of the patient.
Why it Helps
Built Around the Frameworks You Are Already Measured On
GP PROTECT helps your surgery work towards its targets for CQC, QOF, IIF PCN frameworks and Enhanced Service Payments, while improving patient safety and admission avoidance.
QOF. Proactive case-finding and structured review support achievement across long-term-condition and prevention indicators.
IIF and the PCN DES. The network incentive schemes reward exactly what GP PROTECT enables: population health management, early identification of high-risk patients and proactive demand management.
Enhanced Services. The consolidated PCN specification is explicitly about targeting resource to deliver proactive care, which is the core of the GP PROTECT model.
CQC. Continuous, data-driven monitoring and demonstrable equity of access provide ready evidence against the five key questions and quality statements, keeping you inspection ready.
Condition Hubs
The Same Proactive Cycle, Applied to Your Priority Conditions
-
Type 2 Diabetes
Find patients missing care processes or off target and prioritise review.
-
Equality of Care
Make inequity visible across the whole list so care can be targeted.
-
COPD
Identify high-risk and under-reviewed patients and support exacerbation planning.
-
Asthma
Surface poor control and reliever over-reliance, supporting action plans.
-
Obesity
Identify patients for weight-management support and earlier risk intervention.
-
Epilepsy
Flag overdue reviews and adherence concerns to reduce avoidable attendances.
-
Mental Health
Identify patients due review so proactive contact can reduce escalation.
Evidence & impact
Designed for Impact to be Checked,
Not Just Claimed
An independent NHS assessment of the Eclipse approach across eight million patients found a 10% reduction in accident and emergency admissions. The platform now supports proactive population health work in over 3,300 GP practices, and every headline figure is validated against national datasets so your finance and analytics teams can scrutinise it.
Early-adopter surgeries using GP PROTECT have reported materially lower emergency-admission rates across ambulatory care sensitive pathways, such as asthma, coronary heart disease, hypertension and epilepsy, where good proactive primary care is recognised to reduce avoidable admissions. We share the pathway-level results and the methodology behind them on request, and in a demonstration run against your own list.
Admissions-avoidance impact is validated using national HES / SUS (PbR) data and prescribing savings using ePACT2, always against your own baseline. Single-site early-adopter results are not necessarily representative; outcomes depend on list size, baseline performance, case mix and local services.
Integration & Governance
Works With Your Clinical System, & Clear On Responsibility
GP PROTECT works alongside your existing clinical system, interoperable with EMIS and SystmOne, so intelligence reaches your team inside the tools they already use, with no change to where the clinical record lives. Eclipse acts as a data processor on the instruction of the practice and commissioner as data controllers, under an appropriate data sharing agreement and Data Protection Impact Assessment. NHS number and date of birth are hashed using an approved 256-bit algorithm, access is restricted to NHS-email accounts with mandatory two-factor authentication, and data is encrypted at rest.
GP PROTECT surfaces recommendations for clinical review. It does not auto-action care, prescribe or refer. The practice remains the decision-maker and the clinical record of truth.
Eclipse Live has been built for the NHS since 2006 and gained NHS Digital assurance in 2017. The platform is ISO 27001 certified, holds Cyber Essentials Plus, and is compliant with the Data Security and Protection Toolkit, with EMIS IM1 and SystmOne interoperability. Eclipse's NHS work has been recognised nationally, including the HSJ Awards 2021 Connecting Services and Information Award for Covid Protect, delivered in partnership with Norfolk and Waveney. The full list of awards is on the Eclipse awards page.
Frequently asked questions
Does Eclipse make clinical decisions or prescribe?
No. GP PROTECT provides intelligence and recommendations. Every clinical and prescribing decision is made by your practice clinicians, and clinical responsibility stays with the NHS GP practice and the commissioning NHS organisation.
How are the AI care plans produced, and are they safe to follow?
Care plans are generated with recommendations aligned to best-practice guidance, and are presented for your clinician to review. They are a structured starting point, not an instruction. Your team accepts, amends or sets aside each recommendation using its clinical judgement.
Will it work with our clinical system?
Yes. GP PROTECT is designed to work alongside your existing GP clinical system and is interoperable with EMIS and SystmOne.
How does GP PROTECT help us with QOF, IIF, Enhanced Services and CQC?
It does the proactive case-finding and structured review these frameworks reward, and produces the evidence trail they ask for: who was identified, why, what was recommended, and what the practice did.
Are the results guaranteed?
No. The independent 10% reduction in A&E admissions comes from a large multi-practice NHS assessment; early-adopter pathway results are illustrative rather than guaranteed. Real-world outcomes depend on your list size, baseline performance and case mix, and are always measured against your own baseline. We share our methodology on request.
Which conditions does GP PROTECT cover?
The current hubs span Type 2 Diabetes, COPD, Asthma, Obesity, Epilepsy, Mental Health and Equality of Care, with Diabetes Protect and Atrial Fibrillation Protect as initial NHS priority hubs and further hubs added through the Partnership Programme.